Your Safety, Our Priority

Before You Arrive

• What Personal Protective Equipment is in Practice?

  • All staff are at a minimum following local and federal regulations as it relates to wearing personal protective equipment and ask that guests do the same.
  • PPE is available for guests.
  • Guidance for face coverings: https://coronavirus.delaware.gov/guidance-for-face-coverings/

• What Cleanliness & Safety Protocols Are in Place?

  • All staff are extensively trained on CDC guidelines regarding personal hygiene and safety during COVID-19, including, but not limited to, proper hand washing and sanitizing.
  • Cleaning programs are in place through Ecolab that meets EPA guidelines for disinfectant and sanitation standards.
  • Improved HVAC filtration to the highest level achievable utilizing HEPA filters and outdoor air ventilation has been increased.
  • CDC approved disinfectant spray is used to clean all our guest rooms and our housekeeping supervisors will do an additional disinfection of high touch areas before releasing the room for guest occupancy.
  • Sanitizer stations will be available for guest use throughout the public spaces of the property and in the back of house areas for associate use.
  • Increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc.) and continue to use industrial-grade disinfectant.
  • Social distancing guidelines follow current State of Delaware requirements.  We have a variety of Plexiglass configurations to accommodate specific needs for meetings.
  • Automatic water filling stations have been installed on each floor for your convenience.

• What Service Adjustments Are In Place?

  • We will note all changes to service, social distancing requirements and other new protocols with signage throughout the property.
  • At this time, Mini Bar and Shop services have been temporarily suspended; however we will be glad to provide basic personal items; as well as beer, wine, and soft drinks through the front desk.
  • Le Cavalier at the Green Room is open for breakfast Monday through Saturday and brunch on Sunday. Lunch is available Monday through Saturday.  Dinner Service & Bar Menu are offered Monday through Saturday.  For the latest updates, hours of operation and menu options please click here.
  • Breakfast items, light fare, coffee, and desserts are available from the hotel's famous bakeshop retail outlet Spark'd Creative Pastry located in the DE.CO food hall within the building.  Click here for menu and hours of operation.
  • Our new 24-hour Fitness Center is located on the 2nd floor.  Access is through the corridor off the elevators and your guest room key will provide access.  Towels and water bottles are provided for your convenience.

• What is Different About the Arrival Experience?

  • Valet Parking will still be offered at the entrance of the hotel.  Please allow at least 20 minutes to retrieve your vehicle.
  • Should you wish to self-park, there are multiple garages located within a block of the HOTEL DU PONT that charge a daily rate.  
    • Premier Parking Garage (253 W. 11th Street, Wilmington, Delaware)
    • Community Service Parking (111 W. 11th Street Wilmington, Delaware)