Timeless Hospitality Gets A New Attitude

All power sockets in your guestroom are 110 Volts. Please ensure your devices are compatible with the voltage provided. If you need an adaptor or a voltage converter, please dial 0 for any assistance.

There are individual thermostats in all guestrooms, enabling you to regulate the temperature in your room. Please adjust the thermostat control unit to your desired temperature. Please dial 0 for any assistance.

HOTEL DU PONT is conveniently located approximately 22 miles from Philadelphia International Airport. Travel times vary depending on traffic and method of transportation. Please dial 0 for any assistance.

There are two ATMs owned and operated by a third-party in the duPont building: one is located at M&T Bank on the Market Street side of the building.  There other is located in the DE.CO hallway.

Each guestroom is equipped with a high-definition 43-55-inch LED TV.

We offer cribs and pack-n-plays for the comfort of families. Please dial 0 for any assistance.

Each guest room is provided two luxury bath robes for your comfort. Slippers and youth robes are available upon request, please dial 0 for assistance.

Business Center facilities are available 24 hours a day and located in the Executive Conference Center on the Mezzanine Level. Please dial 0 for any assistance.

Our Concierge will be delighted to assist you with arrangements for chauffeur-driven or rental cars. Please dial 0 for any assistance and pricing.

Whether you are planning an intimate gathering, a special occasion or a grand celebration, HOTEL DU PONT offers exquisite facilities, exceptional service, and creative cuisine. To set up a personalized consultation and tour, please contact our Catering Department by dialing 3122 on your telephone.

Check-out time is 12/noon. Should you wish to inquire about availability and fees for later checkouts, please dial 0 for any assistance.

All rooms are equipped with a Lavazza Blue Classy Mini Espresso and Coffee Maker. For instructions on how to use your Lavazza machine, please visit: https://www.lavazza.us/. Regular and decaffeinated capsules are available for refill. Please dial 0 for assistance.

Coffee is also available for purchase Monday through Saturday at Spark'd Creative Pastry + Coffee located in DECO food hall on the 10th Street side of the du Pont Building. 

Major credit and debit cards are accepted and subject to pre-authorizations.

Maintaining the privacy and safety of our guests is very important to us. Please dial 0 if you do not wish to be disturbed by incoming calls. For your comfort and safety, we reserve the right to enter your room for purposes including, but not limited to, cleaning, performing maintenance and repairs, or ensuring the security of guests.

The following services are available:

• Wheelchair accessible guestrooms
• Adjustable bath and shower chairs and elevated toilet seats

Please dial 0 for any assistance.

Dry cleaning services are available Monday - Friday. Express, same-day and next day services are also available. For more information, please refer to the laundry list located in your closet.

For immediate assistance, please dial 911.

Located on the 2nd floor, our state-of-the-art Fitness Center is open 24 hours a day and is accessible with your guestroom key. It offers an array of cardiovascular machines and weight training equipment. Children aged 18 and under must be accompanied by a parent or guardian.  Towels and water bottles are provided for your convenience.

The Hotel is fitted with a smoke detection and fire suppression system. Hotel Security may be contacted 24 hours a day. In case of a fire alarm activation, you will be given instructions through the public address system: follow the instructions carefully. Posted on the back of your guestroom door, you will also find a floor plan showing the location of your guestroom and the nearest emergency exits. Kindly note that we conduct regular testing of our fire alarm system. You will be duly notified in the event of a test ahead of time and we thank you for your kind understanding. 

Our Concierge will be delighted to assist you with any floral arrangements. Please dial 0 for any assistance.

Delight your friends and loved ones by giving the gift of Gilded Age glamour, award-winning dining, and indulgent spa services. Please stop by the Front Desk to purchase.

Each guest room is equipped with a hair dryer located in the bathroom for your convenience. Curling irons are available upon request. Please dial 0 for further assistance.

Daily housekeeping services are provided. Please inform us should you require any personal care items you may have forgotten. Please dial 0 for further assistance.

Ice is available at the Front Desk. To arrange delivery please dial 0.

All guests corridors are equipped with water filling stations.

HOTEL DU PONT offers in-room dining provided by Le Cavalier at the Green Room. In-room dining is offered for breakfast Monday through Saturday 7-10AM and Sunday 9AM-2PM or all day Monday through Saturday 11AM-9PM.  All guestrooms are equipped with an in-room dining menu for ordering.  To place an order, please dial x3154.

I Prefer is the one-of-a-kind, guest recognition program offered by Preferred Hotels & Resorts. As a member, you will enjoy a complimentary arrival cocktail, members-only offers and a welcome amenity every time you stay with us. To personalize your stay, you can list preferences in your online profile. In addition, members who book through our website will be offered two further benefits such as early check-in or late check-out, and room upgrades upon availability. To join, simply visit preferredhotels.com and click JOIN NOW.

Each guest room is equipped with an iron and ironing board which can be found inside your guestroom closet. Steamers are available upon request. Please dial 0 for further assistance.

The Wilmington Riverfront is an ideal setting for running or walking. Please dial 0 for any assistance and to obtain a fitness map, available at the front desk.

Please visit the Front Desk to obtain new or additional keys for your guestroom. Kindly bring a valid photo ID with you to ensure proper issuance.

Laundry services are available Monday - Friday. Express, same-day and next day services are also available. For more information, please refer to the laundry list located in your closet.

For any assistance and pricing related to airport transfers, or other chauffeur-driven services, please dial 0.

For any lost and found inquiry, please contact Front Desk. For your convenience, please also visit ileftmystuff.com to request assistance and check the status of missing items.

If your luggage has been lost or misplaced by an airline, please visit the Concierge for assistance in tracking it. Please dial 0 for any assistance. We are delighted to provide a courtesy kit as well as laundry and pressing services.

The hotel offers daily and overnight valet parking services for the convenience of our guests and visitors for a fee:

$45 per vehicle per night | $50 for oversized vehicles | $25 for event parking.

Please contact Valet Parking by dialing 3182 and allow 20 minutes to retrieve your vehicle.

Or you may choose to self-park:

• Premier Parking Garage (253 W. 11th Street, Wilmington, Delaware)
• Community Service Parking (111 W. 11th Street Wilmington, Delaware)
• Colonial Parking (12th and Orange Streets, Wilmington, Delaware)

The Hotel is renowned for its friendliness to dogs of under 40 lbs. Our Paw Perks & Amenities are available upon request - Spark'd homemade treats, beds and bowls. For your enjoyment, we also have curated a map of pet-approved parks and destinations available at the Front Desk. A pet fee of $100 per room per stay will apply.

Hypo-allergenic and other specialty pillows are available from Housekeeping upon request. Please dial 0 for any assistance.

Pressing services are available Monday - Friday. Express, same-day and next day services are also available. For more information, please refer to the laundry list located in your closet.

The hotel is pleased to offer PressReader which gives you access to more than 7,000 newspapers and magazines from around the world.  

• Connect to the hotel's WIFI network through mobile device or computer
• Download the PressReader app or from your computer go to www.pressreader.com www.pressreader.com
• Launch the service
• Start reading!

• Tonic Seafood + Steak, 111 W. 11th Street
• Sterling Grille (serving breakfast + lunch), 919 N Orange Street
• Wilma's Restaurant and Duckpin Bowling, 900 N. Market Street
• Maker's Alley Restaurant and Beer Garden, 804 N. Orange Street
• DiMeo's Pizza, 831 N. Market Street
• Stitch House Brewery, 829 N. Market Street
• Chelsea Tavern Gastropub, 821 N. Market Street

For future reservations with us, please visit hoteldupont.com or contact our Reservations Department by dialing 3100 on your telephone.

A personal electronic safe has been installed in your guestroom for added convenience. HOTEL DU PONT is not liable for the loss of personal valuables from guestrooms or public areas of the Hotel.

For your safety the Hotel's security team is available 24 hours a day to handle any emergencies.

Sewing kits are available upon request. Please dial 0 for assistance.

We are delighted to offer this complimentary service to our guests. Please dial 0 to arrange to have your shoes retrieved for cleaning.

Enjoy tax-free shopping and dining during your stay in downtown Wilmington. Explore the Wilmington Riverfront, visit the Christiana Mall or browse upscale shops at Greenville Crossing and Greenville Center. Please dial 0 for recommendations.

The Hotel is a non-smoking facility. A $250 charge will be charged for deep cleaning services necessary to render a guestroom smoke-free again.

For your convenience, snacks and soft drinks are available for purchase at the Front Desk 24/7.  Please dial 0 for assistance.

Currie Hair, Skin & Nails is located on the ground floor of the du Pont Building along the 10th Street side. The Spa features a wide selection of rejuvenating salon and spa treatments, as well as wellness offerings. To make an appointment, please call 302-442-6568.

We are pleased to offer use of a Smeg electric tea kettle. Please dial 0 to request a kettle and tea bags.

Guestrooms are equipped with IP telephones for high-quality voice conferencing, complete with speakers.
Kindly refer to the quick guide below for instructions:

Local Calls:
Please dial 9 first, followed by the number.
Fees apply.

Overseas Calls:
Please dial 9011 first + country code + area code + telephone number.
Fees apply.

Need something?

Our guest service team can be reached at anytime by simply texting 1-302 -279-5887.

Our Concierge will be delighted to provide information about tickets to local museums and gardens, sporting events, concerts and theaters including The Playhouse located in the duPont building. Please dial 0 for seasonal schedules and assistance.

The HOTEL DU PONT is pleased to offer complimentary downtown transportation in our new Cadillac Escalade.  Service is first come, first serve 7AM-11PM daily.  Courtesy transportation is non-reservable and return service cannot be guaranteed.  Please inquire about availability at the Front Desk by dialing 0.

Please dial 0 to schedule wake-up calls.

All guest rooms offer complimentary WiFi. To access, locate the DuPont-Guest network. Your password is Hotel1913.

For immediate assistance, please touch Emergency on your telephone or dial 2911.

The Hotel is fitted with a smoke detection and fire suppression system. Hotel Security may be contacted 24 hours a day. In case of a fire alarm activation, you will be given instructions through the public address system: follow the instructions carefully. Posted on the back of your guestroom door, you will also find a floor plan showing the location of your guestroom and the nearest emergency exits. Kindly note that we conduct regular testing of our fire alarm system. You will be duly notified in the event of a test ahead of time and we thank you for your kind understanding.

1. Pull the nearest fire alarm. Close all doors around the fire area to keep the fire from spreading. Report the fire by touching Emergency on your telephone or dialing 2911. If no reply, call the Wilmington Fire Department by dialing 911.
2. Remain calm, do not rush and think carefully. If there is smoke in your room, do not stand, as smoke and gas rise. Stay as low to the floor as possible and keep a wet cloth over your nose and mouth.
3. Prior to evacuating, take your room key as you may need it to get back into your room if smoke or fire block your way out.
4. If the inside of your guestroom door feels hot, or smoke is coming in from underneath it, do not open the door. Otherwise, exit from your room, close the door behind you and proceed to the nearest and safest emergency exit.
5. Do NOT take any luggage. Do NOT use the elevators. All elevators will be automatically recalled to the ground floor during the emergency. Proceed to the evacuation point as directed by Hotel colleagues.

1. Listen for instructions over the public address system.
2. If an evacuation is ordered and you are in your room, take your key with you. You will need it again later.
3. With the back of your hand, test the door to the hallway to see if it is warm or cool. Open the door slowly if it is cool. Close the door quickly if there is fire or thick smoke in the hall.
4. If the hallway is clear, go to the nearest exit. There are two exits on every floor. If the hallway is smoky or dark, stay close to the walls as you make your way to the exit. Keep low to the floor.
5. Check the exit door for heat prior to opening it as you did before. If the stairwell is safe, proceed down the staircase.

1. The fire alarm sequence begins with three consecutive tones followed by an automated announcement.
2. The announcement will instruct occupants to evacuate their floor only if it is followed by additional evacuation tones. 
3. Evacuation tones are consecutive tones and strobe lights that would follow the automated announcement for the floor of the alarm, as well the floor above and the floor below.
4. If you do not hear evacuation tones following the announcement, you should remain in your room until further announcements are made over the public address system.
5. Security will make live announcements over the public address system as soon as any information is available.

If Your Exit is Blocked

1. Should your stairwell start to fill with thick smoke and your exit turns out to be unsafe, return to your room.

If You Cannot Leave Your Room

1. If you cannot exit, your guestroom is the safest place to be.
2. Turn off the air conditioner.
3. This will prevent smoke from being drawn into your room.
4. Push wet towels under the door and block air vents to stop smoke from seeping in through the cracks.
5. Fill your bathtub. Keep plenty of water in the tub and have ice buckets and wastebaskets nearby for carrying water.