Timeless Hospitality Gets A New Attitude

All rooms are equipped with a La Colombe Espresso Machine. Regular and decaffeinated capsules are available for refill. Please dial 0 for assistance.

Coffee is also available for purchase Monday through Friday at Spark'd Creative Pastry + Coffee located in the I.M. Pei Building at 1105 N. Market Street. 

• Wheelchair accessible guestrooms
• Adjustable bath and shower chairs and elevated toilet seats

Ice is available at the Front Desk. To arrange delivery please dial 0.

All guests corridors are equipped with water filling stations.

The hotel offers daily and overnight valet parking services for the convenience of our guests and visitors for a fee:

$45 per vehicle per night | $50 for oversized vehicles | $25 for event parking.

Please contact Valet Parking by dialing 3182 and allow 20 minutes to retrieve your vehicle.

Or you may choose to self-park:

• Premier Parking Garage (253 W. 11th Street, Wilmington, Delaware)
• Community Service Parking (111 W. 11th Street Wilmington, Delaware)
• Colonial Parking (12th and Orange Streets, Wilmington, Delaware)

• Bardea Food & Drink, 620 N. Market St
• Bardea Steak, 608 N. Market St
• Roost Pub & Kitchen, 829 N. Market St
• Tonic Seafood & Steak, 111 W. 11th Street
• Wilma's Restaurant and Duckpin Bowling, 900 N. Market Street
• Maker's Alley Restaurant and Beer Garden, 804 N. Orange Street
• DiMeo's Pizza, 831 N. Market Street
• Chelsea Tavern, 821 N. Market Street

Guestrooms are equipped with IP telephones for high-quality voice conferencing, complete with speakers.
Kindly refer to the quick guide below for instructions:

Local Calls:
Please dial 9 first, followed by the number.
Fees apply.

Overseas Calls:
Please dial 9011 first + country code + area code + telephone number.
Fees apply.

Need something?

Our guest service team can be reached at anytime by simply texting 1-302 -279-5887.

1. Pull the nearest fire alarm. Close all doors around the fire area to keep the fire from spreading. Report the fire by touching Emergency on your telephone or dialing 2911. If no reply, call the Wilmington Fire Department by dialing 911.
2. Remain calm, do not rush and think carefully. If there is smoke in your room, do not stand, as smoke and gas rise. Stay as low to the floor as possible and keep a wet cloth over your nose and mouth.
3. Prior to evacuating, take your room key as you may need it to get back into your room if smoke or fire block your way out.
4. If the inside of your guestroom door feels hot, or smoke is coming in from underneath it, do not open the door. Otherwise, exit from your room, close the door behind you and proceed to the nearest and safest emergency exit.
5. Do NOT take any luggage. Do NOT use the elevators. All elevators will be automatically recalled to the ground floor during the emergency. Proceed to the evacuation point as directed by Hotel colleagues.

1. Listen for instructions over the public address system.
2. If an evacuation is ordered and you are in your room, take your key with you. You will need it again later.
3. With the back of your hand, test the door to the hallway to see if it is warm or cool. Open the door slowly if it is cool. Close the door quickly if there is fire or thick smoke in the hall.
4. If the hallway is clear, go to the nearest exit. There are two exits on every floor. If the hallway is smoky or dark, stay close to the walls as you make your way to the exit. Keep low to the floor.
5. Check the exit door for heat prior to opening it as you did before. If the stairwell is safe, proceed down the staircase.

1. The fire alarm sequence begins with three consecutive tones followed by an automated announcement.
2. The announcement will instruct occupants to evacuate their floor only if it is followed by additional evacuation tones. 
3. Evacuation tones are consecutive tones and strobe lights that would follow the automated announcement for the floor of the alarm, as well the floor above and the floor below.
4. If you do not hear evacuation tones following the announcement, you should remain in your room until further announcements are made over the public address system.
5. Security will make live announcements over the public address system as soon as any information is available.

1. Should your stairwell start to fill with thick smoke and your exit turns out to be unsafe, return to your room.

1. If you cannot exit, your guestroom is the safest place to be.
2. Turn off the air conditioner.
3. This will prevent smoke from being drawn into your room.
4. Push wet towels under the door and block air vents to stop smoke from seeping in through the cracks.
5. Fill your bathtub. Keep plenty of water in the tub and have ice buckets and wastebaskets nearby for carrying water.